1. Open Microsoft Outlook. Click File and click Account Settings.
2. Choose your email account and click Next until you get to your Account Settings.
3. Under User Information
Your Name: (Your complete name)
Email address: (Your complete email address) Under Server Information
Account Type: IMAP
Incoming Mail Server: mail.b.hostedemail.com
Outgoing Mail Server mail.b.hostedemail.com
Under Logon Information
Username: (your complete email address)
Password: (your password)
Remember password should be checked.
Require logon using Secure Password Authentication (SPA) should be unchecked Click More Settings.
4. Under Internet E-mail settings window, click Outgoing Server tab
5. Put a check on My outgoing server (SMTP) requires authentication
Select Use same settings as my Incoming mail server Click the Advanced tab.
6. Set the Incoming server port to Use Defaults
7. This server requires an encrypted connection (SSL) should be unchecked
Incoming Server (IMAP): 993
Outgoing Server (SMTP): 465
8. Use the following type of encrypted connection: NONE.
9. Leave the rest of the settings as it is.
10. Click Ok.
11. Click Next. You may Test Account Settings before finishing.
12. Click Finish.